Lead Generators International provided lead generation services for an engineering and IT firm. EXL was hired by an education organization to supply capabilities in the form of administrative, billing, and payment processing. We’ve had two years of record growth since working with them." A hospital consulting firm hired Intelemark to connect the firm with decision-makers within hospitals to let them know about the firm's new services link that could help cut hospital supply chain costs. You can choose to outsource your services to our onshore call centers in the U.S. Onshore BPO centers may be necessary if regulations, accent-positive experiences or cultural alignment are top priorities. The client particularly appreciated EXL's international billing and accounting services. GroupOne Health Source is a full service medical billing and consulting firm based in Jefferson City, Mo. -Inbound Customer Service. AutoZone. — Chief Commericial Officer, Digital Marketing Agency. "They're dedicated to making their customers like us as successful as possible. We provide outsourced telemarketing and inbound call center services, working on a per job, per hour, or pay for performance basis. Bridges Strategies & Digital Marketing … This body regulates the times that telemarketers may call and their persons they may call. ... CIENCE is a leading B2B outbound marketing company. This is an extensive list of Top Call Center Outsourcing Services and Solution Providers. Since 2001, xtDirect has been helping enterprises from varied regions and sectors to run their business operations smoothly by ... Callbox is a B2B marketing company that offers full-service lead generation, appointment setting, and database solutions. An IT company wanted to smooth over how information enters and leaves the company, so they needed effective outbound services. Multiple appointments are coming in each week. Our U.S. call centers are located in: Florida, Georgia, and Pennsylvania. Review our list to find the best outbound call centers for your company's needs. Unity Communications provided customer service support for a wireless company. "[Their strengths:] Their responsibility, patience, honesty, and humility." , in Business Services (2018) Martal Group is a sales agency based in Oakville, Canada and San Francisco. "The data security and communications outside of my internal database was and is very excellent. Leadium worked on Lead Generation for a startup incubator. Yodel Technologies is a software company founded in 2015 in Washington, Utah. Some businesses that currently use outsourced call center services may be looking for a change and know it … XACT s... xtDirect is a leading business process outsourcing service provider based on Omaha Nebraska. They were founded in 2007 and currently have a staff of 125 employees. Call centers that are making outbound calls to solicit sales must follow the regulations mandated by the TCPA. The following is a list of notable call centre companies: Atento; Concentrix; Conduent; Contact Centre Cymru; Convergys Corporation; Datacom Group; DialAmerica; Firstsource; Focus Services; Genpact; Hinduja Global Solutions; InfoCision Management Corporation; Inktel Direct; iQor; Minacs; NCO Group; One World Direct; Qualfon; Sitel; Sykes Enterprises; SupportSave; Tech Mahindra; Teleperformance “Google Analytics shows both rankings and traffic improvements, and we’ve seen it ourselves, too.“ – President, Staffing Firm, Design Rush - Best Ecommerce SEO and Marketing Agency 2018. , Sao Khue Award VINASA (2018) Medco has a call center in Irving. "Their strengths are their customer service and flexibility...They have helped my company save over $10,000. —Sales, IT Out-Staffing Company. – Sales Manager, Industrial Automation Company. Telecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. The Principal Financial Group. The Decline of US-based Call Centers. Founded 2001. The team at Salesify performed voice call services for the client. Previously the client was handling around 85 calls per day, which saves the client around 40 hours and $50 per month. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. It was founded in 2016 and now has a team of around 20 that is exclusively dedicated to providing voice services. Friendly, knowledgeable professionals representing your company as professional. "They can handle lots of traffic from consumers without failure." Their team conducted a discovery period to garner information about the business and created a custom script. They’ve even made good suggestions on how I can grow my business. -Inbound Customer Retention. "Their strongest point is their infinity call tracking...Their service is perfect for me." with offices in Savannah, Ga., Portsmouth, N.H., and Boston. CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. Quality Contact Solutions. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. A marketing firm wanted to handle more inbound phone calls. Through this engagement, Intelemark has generated millions for the firm through lead and appointment generation. Pereus Marketing helped an insulation company generate leads. They focus on B2B lead generation and B2C telemarketing for clients. Even ones that are located in the United States have companies that they contract with that are outside the U.S. Founded in 2000, their team of 199 employees provides voice services, marketing, and direct marketing services. Cience provided market research and outbound marketing for a language services provider to increase leads and sales. Since 2002, their team of 21 has been specializing in voice services for clients in various industries such as information technology, education, financial services, and others. Making up 25% of the client's employees' work, MattsenKumar has been able to fulfill its role by respecting deadlines and being able to solve customers' problems 90% of the time, with efficiency increasing with every month the company stays on. We are now connected with the right people, and we appreciate how that saves us time. It was founded in 1980 and has grown to a team of about 225 employees. Invensis helped the firm's efficiency improve by 37%. "They have an excellent account manager who took time to get to know the product in order to better engage with our potential clients. The company provides voicemail restarts, troubleshooting, and ordering services to the client’s customers. – Marketing Director, Software Development Company. , Philadelphia Region’s Best Places to Work (2018) They mostly work with mid-market businesses, but also have small and enterprise clients. Datarob provided lead generation services to an IT out-staffing company. We make good businesses great and great businesses even better. Unisys has a call center in North Dallas. "Our website is featured on Shopper Approved, where around 85% of feedback is more than satisfied with support." AppointmentSetter is a B2B appointment setting and lead generation firm based in Toronto. Bluechip help to get call center outsourcing Services in India. "We were most impressed by the responsive of the research team. SalesPro Leads is a Reno, Nev. based lead generation firm that was founded in 2012. For example, we have given them multiple lists of more than 1,000 people, and they seem to always get through them with a positive attitude and are asking for more people to call. Yodel Technologies provided lead generation services for a financial services company. 2 Accenture, Inc. 3 Teletech Customer Care Management Phils. The team mainly provides non-voice BPO and back-office services, but they also do cloud consulting & SI, and IT strategy consulting. We provide live phone answering services from our San Francisco, Bay Area call... Indianapolis, Indiana‚Äì TSD Global, a restaurant call center outsourcing company headquartered in Indianapolis, IN, has hired Trudy Jones as their new Vice¬†...... Time Communications provides call center services 24 hours a day, 7 days a week. "They [Invensis] have turned our company around and helped make it the best it can be!" Pearl Lemon is a London based digital strategy agency that was founded in 2016. They conducted market research to identify target audiences and drive leads for third-party startup partners. The staff now has less work to complete since the agency came aboard. With no more than 50 employees, they offer voice services and AI solutions for various clients. Founded in 2004, Callbox's team of 174 provides voice services and non-voice BPO/back office services. “ - Head of Marketing, Revenue automation platform. With more than 10 experts, they offer voice services, direct marketing, and content marketing solutions for clients in the fields of business and financial services. Invaluable!" CALL CENTER COMPANIES PHILIPPINES: List of Call Centers Based in the Philippines. The average salary for a Call Center Representative is $13.74 per hour in United States. Their work increased overall processing efficiency. –Project Manager, Software Client. Founded in 1989, SSM helps companies with lead generation and appointment setting services focused on B2B major accounts. Prices start at $31/month. Unee's voice support agents provide outbound calls and booking over the phone. The client has noted a marked improvement in their practice's efficiency. The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries. Founded in 2005, Acquire BPO's team of around 1,100 employees provides non-voice BPO/back office services and voices services. Leadium is a voice services firm based in Alexandria, Va., with an additional office in Kiev, Ukraine. I would love to give their name but I don't do that for security reasons." Lead generation increased exponentially with help from the client who has a solid understanding of the market. OnBrand24 offers both voice services and non-voice/BPO back office services to mid-size and large enterprise clients. One of the largest employers in northern Arizona, this call center handles the inbound and outbound services of US phone numbersand international customer service inquiries for American Express on its impre… The client is extremely confident in the work that Go4Customer has done. Ansafone provided customer service representatives for a government subcontractor. It has been very successful. US based lead generation appointment setting and B2B appointment setting services.... XACT has provided contact center solutions on a national and international basis for more than 20 years. USA Fulfillment is different from typical call center companies by “Creating brand love”. Extended Presence is a sales outsourcing and lead generation company based in Denver. Belkins completed market research for a digital marketing agency to help the agency generate more sales and increase productivity. —Business Development Executive, Telecommunications Company. Outsourcing customer service to overseas call centers was seen as a cost-savings to companies. 2601 Willard Rd # 105 23294-3638 - Richmond (VA) 8042852053 Ultra B2b Call Centers. Service 800. You can order a list of the top 25 call centers in DFW from Dallas Business Journal but it … "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. They assisted with the client's marketing process: designing strategy, building marketing materials, and meeting with clients. They offer services in direct marketing, email marketing, and business consulting. “The team is capable of handling a high volume of work while producing strong results. and processed orders. Pearl Lemon partnered with a staffing firm where they implemented a digital strategy campaign for their client. "They helped us attain significantly larger customers with multiple offices." It shows that they care about their work enough to do additional research.” – Owner, Consulting Firm. Squeeze Media is a leading provider of integrated business process outsourcing (BPO) services located in the silicon slopes of the Rocky Mountains. If you need to reach call center agents of major call centers across the US, the Call Center Agent database is a need for your marketing efforts. They helped the client target local markets that they were interested in and set appointments for them. "We have 5,000 clients that came to us and started working with us thanks to Datarob’s services and support." Salesify provided a technology firm with customer support and call center services. They generated a steady increase of lead generation and new business opportunities for the client. 2.129 Call Centers in USA. CrewBloom is an outsourcing partner based in New York. According to federal officials, between 2006 and 2014, US call centers lost more than 200,000 jobs. The client wanted to improve customer service and collect feedback from consumer interactions. Flatworld Solutions excels at communication and takes care to offer a pleasant customer experience." The team focused on content production and strategy as well as PPC, capturing around 50 new leads per month and satisfying the internal team. The firm collected and organized the data collected from the calls for the client. The team conducted market research before cold calling and writing letters to potential customers. EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Their Clients mostly work in manufacturing, education, and healthcare industries. “Definitely worth the investment.” - Licensed Realtor, Real Estate Agency. GenSales - B2B LeadGen is a lead generation and appointment setting company based in Denver. Their team of over 10 employees was founded in 2019 and serves small and midmarket businesses in the IT industry. "We’re able to brainstorm and give feedback to streamline and make their jobs easier and more effective." Home » Call Center Countries and Regions » Call Centers in the United States If you are searching for a US Call Center in a specific state, we can help! Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services. - Managing Partner and Lead Client Consultant, Insurance Company. "They were very attentive and proactive in asking relevant questions and figuring out how they could do better." As a Call center company, our main aim is to provide best quality services and help to increase the ROI for business.... Answering services for business, medical, Attorney and trade professionals. Their valuable, impactful services exceeded client expectations. Texas had the most call centers in the United States with a total of 710, which in turn employed over 288,000 people. They provided call center services on behalf of the client in order to interact with customers and used the resulting data to make telemarketing recommendations to the client. “They add value to our company and have severely reduced the number of mistakes being made by our customer service representatives. They call prospects from a database and set up sales opportunities. Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. – Marketing Manager, Advertising Company, Contact Center World Awards Top Outsourcer of the Year (2008). AdvancedMD is a business process outsourcing firm for the healthcare industry. Acquire BPO is a global business outsourcer based in Pasig City, Philippines with offices in Calabarzon, Philippines, Central Luzon, Philippines, Melbourne, Australia and Dallas. Extended Presence provided customer verification services for the firm. "Work these past months has been flawless. DIGI-TEXX provided outsourcing services to an IT company. – CEO, Real Estate Company. “With the new technology, the complaints almost went down to zero and we've seen a 20% increase in sales and the conversion rate. They used SEO tools to help increase the search results and generate more organic leads. They helped the client, who was dealing with a large volume of customers, to improve their report processing efficiency. AppointmentSetter currently provides phone prospecting services to an Insurance Company, creating for them around 50 communications with new clients to date. I won’t list names of companies. They also handle the client’s calling services to generate relevant leads. – IT Executive, Energy Company. Their team of 49 employees specializes in back-office services, voice services, and IT strategy consulting for small business and midmarket clients in the financial services and real estate industries. The work included appointment setting, lead generation, and more. ” - Founder & CEO, Energy Company. VSA, Inc. provided lead generation and appointment setting services for a software company. QCS is dedicated to being your go-to resource for high-quality B2B and … They provide voice services, CRM consulting, and email marketing expertise to clients looking for B2B lead generation and appointment setting. Leadium conducts ongoing research to expand our target audience and identify proper leads.” – Co-Founder, Startup Incubator. It has offices in Ukraine and Manila and was established in 2015. DFW is really a huge place for call centers. An IT company hired Martal Group to grow its North American client base. – VP of IT, Government Organization. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. Pereus Marketing is a marketing agency located in King of Prussia, Pennsylvania. Founded in 2014, Pereus Marketing has about 10 employees. Their services have helped the client earn warm, qualified leads regularly and convert them. Their team of 13 employees specializes in SEO, email marketing, and social media marketing. Show Start-ups Only. They conducted outbound calls to collect customer feedback. It hired Invensis to answer phone calls, process orders, and provide customer service. Founded in 2002, their team of over 20 employees serves firms of all sizes across a range of industries, including business and financial services, education, and healthcare. The client needed a partner and realized that Unity Communications could expand its call center services to the Philippines. Searching for and vetting potential partners is an exhausting process. We are your data-driven IT Partners for Digital Transformation including Web/Mobile Apps, User Experience, User Interface, M... QCS is dedicated to being your go-to resource for high-quality B2B and B2C contacts. Founded in 2009, they also provide non-voice BPO services. 1900 International Park Dr # 5 35243-4244 - … A health company needed assistance with their medical billing. Their team generated about 15-20% of the client's leads so far. SalesRoads provided outbound call services for a marketing agency to generate more leads and increase sales. Squeeze Media provided lead generation services to a commercial insurance program company. The firm appreciated Invensis' customer service and time management, among other qualities. Their team of more than 30 employees offers sales outsourcing and telemarketing services. AdvancedMD offers a wide variety of solutions for independent practices. First Point Communications produced outstanding results that exceeded the agency’s expectations. Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. The team responded to inbound leads and called new free trial members. If have a call center Tulsa need, the best in the business are found at MicahTek. They use Google Docs to take leads and update the spreadsheets at each event." First Point Communications provided outbound call services for a real estate agency. The client needed a company that was an expert in voice services, so they chose CanadaDirect. with offices in Savannah, Ga., Portsmouth, N.H., and Boston. "Their agents were always able to accommodate our requests, despite dealing with a rapidly changing environment." The team at Vsynergize partnered with a telecommunications company to provide telemarketing solutions that would improve customer relations while recording data on customer needs and wants. They made the equivalent of a head of internal SDR to help impact the client’s engagement results. "They had the information background to speak with our potential prospects with confidence." They deliver everything on time and adapt to our needs very quickly.” – Program Manager, IT Company, HCA Top Software Outsourcing Enterprise ICT (2018) The team focused on retargeting dispositioned leads on a variety of platforms, including email and LinkedIn. The team has considerably outperformed the client's original in-house efforts. – Marketing Manager, HVAC Contracting Company. To turn this decline around, call centers must work hard to keep centers based in the US. Karcher … 24-hour live outsourcing for fast growing companies. They primarily work with clients in the consumer products, media, and education industries. For those contemplating using this service for the first time, it can be overwhelming. These conversations are ongoing and are expected to produce long-term profits. Along with having an effective service, the organization wanted to make more money. The Wall Street Journal. The client's customers have reported 98% satisfaction rate when dealing with the team at Flatworld Solutions. Services Corp. 5 E Telecare Global Solutions Inc. 6 Sykes Asia Inc. 7 Wistron Infocomm … – Project Manager, Emergency Service Company, Inc. 5000 The company needed sales training for their staff. The Major Call Center Services. Strategic Sales & Marketing created cold call scripts for an engineering consulting firm that focused on their specific market focus and objectives. Atlantic Growth Solutions is a voice services company based in Fredericton, Canada with a team of more than 10 members. First Point Communications is an appointment setting service based in San Ysidro, Calif., and founded in 2014. "We have had a few international clients that return over and over again based on our ability to meet their needs and EXL's ability to manage billing issues." Callbox is a business process outsourcing company based in Encino, Calif., with offices in Singapore, Ultimo, Australia, and the Philippines. "We were able to close two new deals in the first three months, which was huge for us. We help you exceed marketing and sales goals by deploying targeted prospecting campaigns that deli... A Telesales Telemarketing Teleprospecting Target Marketing Company Citigroup has a huge call center here. Salesify is an information technology firm that has offices in the United States, the Philippines, and India. - VP of Business Development, Hospital Consultancy Firm. CGS delivers a wide range of Business Process Outsourcing (BPO) Services to meet your specific needs. Founded in 2009, their team currently consists of 20 employees. Bridges Strategies & Digital Marketing offers results-driven marketing solutions to B2B & big-ticket B2C organizations. The UpCity team has researched, compiled, and ranked the best United States telemarketing agencies. Finding a U.S. based call center is a difficult and time consuming task because you are selecting a partner that is an extension of your business and culture. After working with the company, the client received new business. Have a look at some major services that are provided by adept call center companies in USA… “VSA exceeded our expectations, successfully delivering qualified leads that led to new business.” — Director of Business Development, Software Company, Stevie Bronze Winner: Company of the Year Award for Women in Business The goal was to build the agency’s pipeline and increase sales. "I find them very stable and very good with great teamwork. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services. – HR Manager, Marketing Firm. Their team of 20 specializes in voice services, email marketing, and event marketing and event planning. 5.0 from 2 Reviews. Based in Burnaby, Canada, this team of 11 provides telephone lead generation, appointment setting, telephone market research, database updating, mail list procurement services. They consistently receive positive feedback, and we want to hire more of them.” — Manager, Telecom Management Company. GroupOne Health Source provided the long-term service at an affordable price. Unity Communications, founded in 2009, is a BPO company headquartered in Tempe, Ariz., with additional offices in Global City, Philippines; Santo Domingo, Dominican Republic; and San Jose, Costa Rica. The client was very happy with the service and said that it improved their efficiency. They found events such as tradeshows, staffs them, and sets appointments with potential buyers. Go4Customer works with different industries including information technology, financial services, and consumer products. "We had a very good experience with them." We deliver qualified leads, new customers, and new revenue from existing customers. OnBrand24 provides cold calling, telemarketing, lead generation, and appointment setting services. GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services. Need IT services in San Diego? Their services drove a significant increase in sales. VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. The training has improved the efficiency of the company as a whole. CrewBloom provided demand generation services for a sales and marketing software company. "– Legal Executive, Retail Firm. The company provided outbound telemarketing services to the client to help them sell their products, and recorded the customer responses on the computer. They created a custom, user-friendly design based on their client’s unique needs and specifications to result in flawless client feedback. "It has been a very happy, very enjoyable experience." Salesify's efficiency particularly impressed the client. Advanced MD's contribution is saving hundreds of dollars a month on customer support with strong results. Their services focus on voice services and digital strategy. Belkins. What sets us apart from other call center companies? eCoast Marketing is a marketing agencies company based in Rochester, NH. Their team processed 100 calls per day. The client felt that Belkins delivered everything they needed. The team showed an impressive level of professionalism and customer service skills. Headquartered in Temecula, Calif. their team of 9 focuses efforts on voice services. The following are the top companies with the largest call centers in the United States. Intelemark is an appointment setting and B2B lead generation company based in Scottsdale, Ariz. Metis America Marketing Inc Call Centers. Go4Customer improved the flow of calls, as well as provided lead generation services through telemarketing. USA. , Philadelphia Area’s 100 Fastest Growing Firms (2018). Blackberry just moved here, so they'll probably have one. Advertising company to assist with technical customer support. us call centers for you review! How I can grow my business London based digital strategy agency that founded! With another location in Minden, Nev sales and increase sales to the Philippines, and strategy!, who was dealing with a total of 26,000 U.S. based call center Tulsa need the... Working on a variety of platforms, including email and LinkedIn and AI Solutions for independent.. 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