We can't wait for you to get involved! Payments Contact Centre 082 17855. Log in or Register now! Reviewers. Find your nearest Vodacom store online. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * Thanks. 4. Service: Old Code: New Code: Account enquiry: NA: 137: For more info please visit Vodacom online. Forgot account? i needed to call the next day. Press alt + / to open this menu. 3. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand, Firstly my account was in credit since December 2019. My cell phone contract with Vodacom fell into arrears while I was hospitalised, I started receiving harassing telephone calls every day, particularly in the early mornings between 6 and 8. the first agent I spoke to made an arrangement to place my account into pre paid mode, and then I needed to settle the arrears. Follow these instructions to set up your phone for POP3 email.Please note that these instructions are based on a POP3 email account. Sections of this page. I then find out about the arrears and I pay my account on 14 August, send the proof of payment through but to date I am still in arrears. I sent the code to 31050, I the received a new SMS from vodacom to reply RESUB to let the debit order go off again or to reply PTP to make a cash payment. 2. Most banks have Vodacom pre-loaded as a beneficiary on their internet banking systems. Find your nearest Vodacom store online. Please can I also have an email address of where I can send my proof of payment too? My Vodacom App; My account. Vodacom account enquiry contact number . Jump to. What happens after my documents have been submitted? Business in retail stores . Manage my account; My balances; My bill; My services; Check upgrade status; My orders. Vodacom Email; Vodacom Email. By continuing past this page, you agree to our. This is fraud on another level, I am sick of calling in because I do not get the help or refunds that I need. Contact us; Find a store; Vodacom community; Coverage menu item. Alternative customer contact details for notification purposes i.e. I arranged to make the pay date the 10th of the month, and it was confirmed. Email Vodacom customer service help at this email address for the fastest reply. Not Now. The account has not been cancelled to date - Billing continued since and to date Vodacom has me in arrears. So, with regards to my previous 3rd complaint logged, I got a call from Vodacom asking me to pay at a Vodashop- and he was still unable to provide Vodacom's bank details! This is the only account in my credit history that is in arrears. We aim to get back to you within 24 hours. The account has not been cancelled to date - Billing continued since and to date Vodacom has me in arrears. Business customer Corporate customer Close Close . ANOTHER VODACOM UNHAPPY CUSTOMER Had a bad experience today with Vodacom. Create New Account. If you're not one of our subscribers don't worry, you can still view all of the Community content. I cancelled my vodacom contract at the Midrand premises on 01 Mar 2020 and sent the cancellation documents to the relevant email with the help of a Vodacom consultant. shows you how life is made better with technology and how it can be put to the best use in everyday life. After the 24 th of March 2018, all old codes will be switched off. If you have a web-based email account, such as Hotmail, Yahoo! You can fill out a contact form on their website www.telkom.co.za, or write a letter to Telkom, 61 Oak Avenue, Centurion, Gauteng, South Africa. Vodacom Repair call centre: 082 1944. Despite that, my services were suspenses without further prior … Vodacom repair call centre 082 1944. Please see to it that it will not happen again. So my statement for end of August indicates my account as being up to date. Consumer complaints & negative reviews. Follow. This basic feature phone is designed with senior citizens in mind. He has extensive telco experience having operated at a … Fill in the form. Contact Telkom customer service. As Vodacom never sorted out my bill for the previous year, I went to the bank and cancel the Debit Order. Businesses. Download form. I last upgraded a number during May 2015 with no problems. Vodacom not taking responsibility. To top it all my call gets cut again and no one returns my call!! Log In. Support. Recharge your airtime using the new Vodacom prepaid recharge contact number. After struggling with vodacom I finally received an itemized billing which indicated that an extra number was added to my contract. See more of Vodacom on Facebook. … The MyVodacom app is your go-to place for all things Vodacom. The SMS told me to send the code ARR to 31050. Download the deceased account management form. Consumer complaints & negative reviews. The High Court was this week turned into a battleground as lawyers representing Vodacom Lesotho and the Lesotho Communications Authority (LCA) sought to … Vodacom will not contact you via Whatsapp to request your personal details. ... Easy access to upgrade online or create a Vodacom Email address; Register now - it's FREE! See emails attached below. Vodacom E-school; Link App; Power Hour; Talking Points; Help & Support menu. Premium email account available with extra mailbox storage space. Contact us. It's packed with great features and info you need, including your account number. Vodacom needs to ensure that the monies I paid gets allocated to the correct account! Buy airtime; Buy data; Transfer airtime; Messaging. Once again, make sure your details are correct, especially your Vodacom account number. no comunication except and email stating 5 working day response which is non existant. Create New Account. Step 2. At Vodacom Walk-in Customer Care . Solved: Good day i'm a new customer and already have a complaint, please provide me a email address i could email regarding my query. in January 2011 i had all 3 my Vodacom accounts cancelled. Facebook. Need email address. Request a call back and a sales consultant will get back to you as soon as possible. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. Show more Report a scam or hoax. In one month they had not sort out my account at all. Make very sure your name and account number are clear and correct on the payment form so Vodacom can allocate your payment correctly. Vodacom helpdesk operating hours: Monday - Friday 8am to 5pm. I went to a Vodashop closest to me and I was advised that they do not take payments! Ask our community. Fill in the form. I sent the code to 31050, I the received a new SMS from vodacom to reply RESUB to let the debit order go off again or to reply PTP to make a cash payment. Contact us on ***** or email to OBSC.Riskvodacom.co.za to avoid further legal action. Qualifications: Bachelor of Accounting Science (Honours) (Unisa) and MBA (Southern Queensland University, Australia), Associated General Accountant and Commercial and Financial Accountant (SA) Shameel joined Vodacom in 1994 and currently serves as Chief Executive Officer at Vodacom Group Limited, a position he has held since 2012. The call center was super useless and I could not even speak to a team leader, this happened about 3 times. Go to Account Details, and click More Details. If vodacom does not sort out this issue and refund me all my money I will have to take it up with higher authorities. Available to ALL Vodacom customers. The email address I gave as a contact did not receive the security code you said I needed. Dear Customer, Thank you for making us aware of your complaint. Vodacom refuse to listern to my complain and Kagiso is doing nothing ftom his side to sovle my problem i want my money back in my account before closing date 07/06/2016 all … I have to verify my details again!!! Option 1: Vodamail USSD code. Hi What is the vodacom fax or email where I can send my proof of payment? 8. On the net. For COVID-19 updates, visit the official government website www.sacoronavirus.co.za for free. Find a store . In Jul my service was suspended so I phoned vodacom asking the Lady what was the amount in arrears and she confirmed it was R 1680.00 and I asked her, :are you sure" and she said yes. nope, you can't keep your telkom email address. Customer care. Step 2. Vodacom has allowed that 2 extra accounts have been added to my account without my consent or knowledge. The last communication I received from vodacom was 25 November 2019. My contract was converted to pre-paid on 12/04/2016 (after a week of struggling to get it done) and them Vodacom just deleted the e-mail address that i have been using for years off their system. To get in contact with us, please call our Customer Care on 082 111 or select the 'Contact us' option to view additional contact details. Webmail, South Africa's premier email service. I phoned customer services who were helpfull, confirmed again that the account was not in arrears, but that they cant reconnect it as it is a separate section and accounts are closed after 17h00. Since then Vodacom have failed to send me an account without me asking. Vodacom email login; Message+ App; My Vodacom App. After I went to a vodacom store I was assisted in what to do. I get put through to accounts department. Site links. I can not attach them as email on the Live mail account. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. Vodacom needs to remove the incorrect listing on the credit bureau as a matter of urgency and update my account with the payment made, else I will use this to make me famous, COMPLAINT #6240 - Billing or Collection Issues. If you're using a POP3 email account in your email application on your computer, you can also set it up on your phone. This week having received a notification that my account was in arrears, I have spent at least 2 hours writing emails, waiting on the phone, in an endeavour to obtain an account so that I can pay the same. Are you aware of any Fraudulent communications being sent on our network? The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. Initial Vodacom complaints should be directed to their team directly. View My Vodacom. Simply go to the counter. for 13 months prior to this i logged about 20-30 complaints to Vodacom reporting poor signal, loss of business and an average of 80 dropped calls per month. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand. Email it to firstname.lastname@example.org or fax it to 011 546 8156 The documents required and T&Cs are specified on the Reactivation Form. Click on the link. This is truly pathetic Vodacom! Download the deceased account management form. This action has … This is utterly unacceptable, discomforting and took another 45 minutes of my time to resolve an issue caused inside vodacom and not on my side. Business hours Monday - Friday 8am - 5pm. i have cancelled it to move to Afrihost and GConnect and i have been barred access from my telkomsa account. Then I'm told my account is in arrears after a long wait. VODACOM ... peter vodacom vodabucks store vodacom complaints hello peter *135*997# vodacom contract cancellation 0114306556 hello peter vodacom account in arrears. We make people's voices heard! Calls are FREE from a Vodacom Cellphone. Go to Help; Get in touch menu item. Email the completed form to: Deceased@vodacom.co.za. I cancelled my vodacom contract at the Midrand premises on 01 Mar 2020 and sent the cancellation documents to the relevant email with the help of a Vodacom consultant. Log In. 1. Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. I recieved an email that the acount is in arrears; phoned in and the reply was that the account is paid up to date. What document file format is acceptable? I have now opened this new account but have no access to any previous contacts. Please advise me if … ***Please note*** Beware of phishing scams. Now the latest trick is the fact that my account is in credit, which is proved with a statement from Vodacom itself, however they suspend ALL my services and claim I am in arrears. Vodacom repair call centre 082 1944. or. 2. Executorship letter (optional) If you have the necessary information, complete the following steps: Step 1. Vodacom now!Trending Tech: Alcatel OneTouch 2004C. Vodacom Life Insurance ... You can email us anytime. My old email address was closed because Microsoft said it was being accessed by someone else. As I had no access to the account myself, I could not answer the questions asked to prove who I was. i called the next day and the customer services person said no vumatel was not down, my account was in arrears from july (Vodacom had double charged me but they were supposed to reverse the duplicate charge) i disputed this but the agent said he couldn't create a service request because his system was not working. Vodacom Business Data will be available through all existing sales channels. Required to inform you about complaint approval (or reject). Get a FREE @vodamail.co.za account. Most banks offer this facility. i. Request a call back . Hi I have been a customer of Vodacom for nearly the past ten years. Please can Vodacom provide me with the proper account number for myself as well as the bank details. Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. My account each month amounts to between R3500 and R5500 per month in respect of all the numbers I have. Track my order; Order history; Buy bundles. This action has been placed on the credit bureau and has given me a bad rating. Also my contract has ended but I have been unable to cancel it due to this issue, which means now Vodacom is squeezing additional months out of me without my consent. In one month they had not sort out my account as being to! Directed to their team directly regards, with my Vodacom you can still view all of the content...: Monday - Friday 8am to 5pm to claim and / or obtain your Vodacom! Have Vodacom pre-loaded as a beneficiary on their internet banking systems move to Afrihost and GConnect and have! Mail account for free NA: 137: for more info please visit Vodacom online ; bill. Sent on our network life is made better with technology and how it can be put to bank. 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